Broker access
Pressure-test how much real time a broker has after you account for agent count, production, meetings, and client issues.
Compare brokerages before you sign. Save one scorecard per interview, verify public TREC signals, mark green checks and red flags, and download your completed comparison as a PDF.
https://www.rjwilliamsco.com/texas-real-estate-broker-interview-checklist
At 245 agents, the simple 40-hour baseline is 1m 58s per agent per day before the selected lunch/admin deduction.
Real estate is a relationship business, and one of the most important relationships an agent has is with the broker they are counting on when things get complicated. A split, logo, or recruiting pitch will not help much when a contract issue, client dispute, compliance question, or difficult closing shows up. That is when access, trust, and real familiarity matter.
A University of Kansas study found it can take 40-60 hours of shared time to move from acquaintance to casual friend, 80-100 hours to become a friend, and more than 200 hours to become close. With 245 agents and the selected lunch/admin time, this calculator leaves about 1m 28s per agent per workday, or roughly 7m 21s per week. Read the KU study overview.
At that pace, it would take about 6-9 years just to reach the casual-friend range, 12-16 years to reach the friend range, and more than 31 years to reach 200 hours. A broker does not need to be every agent's best friend, but if the math only leaves a minute or two a day, agents should ask how that broker can truly know, guide, and support them when things get tough.
How many agents does the broker personally sponsor?
How quickly can I reach the actual broker with a contract or client issue?
What happens when the broker is traveling, selling, teaching, or unavailable?
Can I meet the broker before deciding whether to join?
How many hours each week are reserved for agent questions, contract issues, and client escalations?
What leads are included without extra payment?
Can they show proof of lead volume, source, cost, and assignment rules?
Who gets priority when multiple agents want the same lead?
Are there referral fees, platform fees, or split changes attached to leads?
What percentage of leads became signed clients or closed transactions in the last 90 days?
What type of TREC license does the broker hold?
How long has the broker been licensed and active?
Are there disciplinary actions or warning signs on the TREC record?
Does the broker have enough practical experience for the problems I expect to face?
Can the broker explain their recent continuing education and broker responsibility training?
Who exactly is assigned as my mentor?
Are mentors listed as delegated supervisors on the TREC website when they are managing or supervising agents?
If mentors are not listed as delegated supervisors, why not?
How are mentors paid, trained, reviewed, and held accountable?
How many active mentees does each mentor support at one time?
Can they demo the CRM, app, lead routing, website, and marketing tools live?
What tools are included versus paid add-ons?
Does every agent get company email, records support, and transaction storage?
Can they show the full monthly, annual, and per-closing cost picture?
Can I log into a sample workspace and see the agent experience before joining?
Can they provide current E&O coverage details?
What legal defense, liability cap, and indemnity rules apply to agents?
How are TREC-required records retained for at least four years?
What happens if an agent uses personal email or personal systems for client records?
Who reviews files before closing and what happens when documents are missing?
Choosing a brokerage should not come down to a recruiter script, a split percentage, or a vague promise of leads. Agents should be able to compare broker availability, supervision, mentor quality, E&O coverage, record retention, training systems, technology, company email, costs, and public license records in one place.
Ask about broker access, agent count, lead source proof, mentorship, delegated supervisors, E&O insurance, company email, TREC records, CRM tools, monthly fees, commission structure, transaction support, and what is included versus extra.
Yes. The Broker Interview Tool lets agents create separate workspace entries for up to 10 brokerages they interview, compare green checks and red flags, save the workspace for 90 days, and download the completed scorecard as a PDF.
TREC public records can help verify whether the person you are talking with is a broker or sales agent, whether the license is active, and whether the record raises issues that deserve follow-up questions.